Frequently asked questions

Short answers to the questions we hear most. Use the search box to filter, or browse by topic. For longer explanations see the Knowledge Base; for a step-by-step walkthrough see the Platform Tutorial.

About the platform
Is this real trading with real money?
No. BitBreakout is a simulated trading skills environment. You trade a virtual balance, you never deposit or risk your own money, and the equity shown in your account is fictional. Only the cash prizes paid to winners are real.
Is BitBreakout a broker or an exchange?
No. BitBreakout is not a broker, exchange, custodian, or regulated trading venue. Your orders are simulated inside the platform and never routed to a real market. See the Terms of Service.
Do I need to deposit anything to play?
No. Registration and participation are completely free, and there is no deposit of any kind.
Where is BitBreakout based and who runs it?
The Service is operated by BitBreakout LLC, registered in the State of Wyoming, United States.
Is BitBreakout regulated?
BitBreakout is not licensed as a broker, exchange, or virtual-asset service provider. On 29 July 2025 the Financial Services Authority of Seychelles confirmed in writing that the platform does not fall within the scope of its VASP Act, because no real money is involved beyond the prize, no custody is provided, and all trading is on demo accounts. See the Terms.
Can I play from my country?
You can play if you are at least 18 and not resident in a restricted jurisdiction. Restricted jurisdictions currently include the United States, Cuba, Iran, North Korea, Syria, Myanmar, and the Crimea, Donetsk, and Luhansk regions. Residents of Russia or Belarus may take part but cannot receive monetary prizes while resident there. The current list is in the Terms.
Signing up and applying
What do I need to provide to create an account?
Your first name, last name, email, a password, and your country of residence. Your first and last name must match the information shown in your Passport. You also confirm you are eligible (18+, not in a restricted jurisdiction) and accept the Terms and Privacy Policy. No demographic questions are asked at sign-up.
What are the password requirements?
At least 10 characters, including an uppercase letter, a lowercase letter, and a number. Spaces are not allowed; special characters are allowed but not required.
Why do I have to confirm my age?
The Service is for adults only. You must be at least 18 (and of legal age in your country) to use BitBreakout.
Why do you ask optional questions like the risk questionnaire?
We keep sign-up minimal. The risk questionnaire is optional and does not affect your ability to take part or win. If you choose to complete your account profile, the profile form asks its demographic and experience questions as a set, but completing your profile is not required to participate. See Privacy Policy.
Can I change my country after signup?
You can update your country in My Account. Note that eligibility and prize rules depend on your country of residence.
I didn't receive my verification email - what now?
Check your spam folder, confirm your address is spelled correctly, and add bitbreakout.com to your contacts. You can request a new verification link from the sign-in screen. The link is valid for 24 hours. Contact support if you need assistance.
Can I have more than one account?
No. One account per person. Operating multiple accounts is grounds for disqualification and forfeiture of any prize.
My application wasn't accepted - why?
Signing up places you on the waitlist. Up to 100 participants per season are selected at random from the waitlist during the registration window, and confirmation can continue shortly after registration closes - so not every applicant receives a seat. Eligibility (age, jurisdiction, single account) also applies. Contact support if you think there was an error.
The contest
How long is a contest?
A season runs for 90 calendar days. Exact start and end times (in UTC) are shown on the contest page.
What markets can I trade?
Four perpetual-style crypto markets: BTC-PERP, ETH-PERP, SOL-PERP, and XRP-PERP.
What leverage can I use?
Up to 10x in Season 1. Your buying power equals your available margin multiplied by your leverage.
How is the leaderboard calculated?
By total equity at the contest end - your available balance, plus balance on hold, plus the mark-to-market value of open positions. See How you are scored.
How are ties broken?
In order: highest realised profit, then lowest maximum drawdown, then fewest warnings, then earliest registration time.
What fees are simulated on my trades?
A taker fee of 0.04% and a maker fee of 0.02% are enforced. Live funding fees are applied between long and short positions. And a 0.04% taker-fee applied if a position is liquidated. Although not a fee, Market orders may incur slippage.
What happens if I run out of balance mid-contest?
If your equity falls below the maintenance margin (0.8% of your total gross notional exposure), the liquidation engine is triggered and reduces your positions size by 70% at a time. Any position with a notional value below $50,000 is closed entirely. Your account equity may be too low to place trades. Your account equity will be used as your final standing in the leaderboard
Can I withdraw in the middle of a contest?
There is nothing to withdraw - the balance is virtual and has no value outside the Service. Winners receive a cash prize after the season ends. You may simply stop participating at any time.
When does the next contest start?
Upcoming seasons and their start dates are listed on the Contests page.
Trading mechanics
What order types do you support?
Market orders, Limit orders, and Stop-Market orders. Plus a Reduce-Only flag. A buy stop must be above the current price and a sell stop below it.
How is my fill price decided?
Orders are matched inside BitBreakout against a live reference order book. A limit order fills only at your limit price against actual real market trades. A market order fills at the volume-weighted average price of the order-book levels it consumes, with no price cap.
Do you simulate slippage?
Yes. A market order is not capped to a fixed price - it walks the live order book and fills at the volume-weighted average of the levels consumed. In a thin or fast-moving market your fill can land meaningfully away from the last price you saw, and a large order fills across several levels. For price certainty, use a limit order.
How is my liquidation price calculated?
Liquidation happens when your account equity falls to your maintenance margin, which is 0.8% of your total gross notional - the sum of every open position's absolute notional (long and short do not offset). The terminal shows your exact estimated liquidation price for each position. See the worked example in the Knowledge Base.
If I hold a long and a short at the same time, do they cancel out?
No. BitBreakout uses a standard margin model with no hedging discount. Each position is margined on its own notional, so opposite positions in different markets add together and use more margin - they do not offset. This simplified margin model reflects a deliberate design choice. Most real exchanges offer cross-margin models that provide an offset mechanism between long and short positions.
Why did my stop trigger at a price that looks different from the chart?
A Stop-Market becomes a market order when triggered. So it fills at the best available price at that moment using the current order book. The Stop-Market order is triggered if a real market trade is received that is equal to or exceeds the Stop-Market trigger price.
Can I use an API or a bot?
No. All order entry must be manual through the interface. Bots, scripts, and browser automation are prohibited for Season 1 unless we whitelist them in writing in advance.
Why am I rate-limited when I submit a lot of orders?
The order API accepts up to about 100 requests per minute per account to prevent automated abuse. Manual trading never reaches this limit.
Can I export my trade history?
Yes. The Transaction Log lets you download Order History, Trade History, and Wallet Ledger as CSV, with symbol and UTC date filters.
Data and fairness
Where do your prices come from?
Real-time market data is sourced from leading third-party cryptocurrency exchanges and streamed directly to your browser. We use a primary exchange for reference pricing, with a secondary exchange kept on standby as a fallback in case the primary feed is interrupted. Every participant always sees the same reference data at the same time.
Why did the chart stop updating for a moment?
If the live feed is briefly interrupted, a degraded-data banner will appear while the platform reconnects and resynchronises automatically. Usually within one minute. If the data appears stale, we recommend refreshing your browser.
Does everyone see the same price at the same time?
Yes. All participants are fed the same reference prices and order book at the same time.
What stops someone from cheating with multiple accounts?
One account per person is enforced, multi-accounting is detected, and automated trading is banned. Breaches lead to disqualification and forfeiture of any prize.
Do you use my trading data for anything else?
Yes - to run and improve the contest. As stated in the Privacy Policy, “we process personal data, including trading-activity data, for research, analytics, commercial purposes and product-improvement,” and we “analyse pseudonymised and aggregated trading activity from the Service to study user behaviour, improve contest formats and support product development.” Full detail is in section 6 of the Privacy Policy.
Do you sell my trades or my data to anyone?
No. As the Privacy Policy states plainly, “We do not sell your personal data.” We do use pseudonymised and aggregated trading activity for the research, analytics, and product-development purposes described in section 6 of the Privacy Policy, and we may share such pseudonymised and aggregated outputs with our affiliates or a successor entity as set out there.
Prizes
What is the total prize pool?
The Season 1 prize pool is US$8,000: $5,000 for 1st place, $2,000 for 2nd, and $1,000 for 3rd.
How are prizes paid?
Most commonly in USDC stablecoin (on Ethereum or Solana) to a verified self-custodied wallet. A US-dollar bank transfer may be offered where more practical. The method is confirmed to each winner before payment.
In what currency do I get paid?
Prizes are denominated in US dollars and usually paid in USDC. Any exchange rate to your local currency at a receiving bank is set by that bank.
Will I have to pay tax on my prize?
Possibly - prize income may be taxable where you live. You are responsible for any tax; we may be required to withhold where the law requires it. We do not give tax advice; check with your local tax authority.
Do I have to do KYC to get paid?
Yes. Before any prize is paid, winners complete identity verification and sanctions screening - typically a government photo ID, proof of address dated within three months, and where applicable a tax-ID number.
What if I can't complete KYC?
Identity verification must be completed within 14 days of the contest end. A winner who does not complete it, or who is flagged by sanctions screening, forfeits the prize, which may pass to the next eligible participant.
How long after the contest ends will I get paid?
The target window is 30 days from the contest end: up to 7 days for a results audit and dispute window, up to 7 days for verification, and the rest for sanctions screening and payment.
Account and privacy
How do I change my password?
Use “Forgot password” on the sign-in screen to receive a reset link. You may also reset your password under the My Account page.
How do I enable two-factor authentication?
Two-factor authentication is not yet available. Until it ships, protect your account with a strong, unique password. We will update this answer when 2FA is released.
How do I delete my account?
You can delete your account yourself from Settings. We erase or anonymise personal data we are not legally required to keep.
If I delete my account, what happens to my contest standing?
Personal identifiers are removed or anonymised. Certain contest-participation and tax-related records are retained for a limited period as described in the Privacy Policy.
How do I export a copy of my data?
You can export your trading history as CSV from the Transaction Log. For a copy of the personal data we hold, email privacy@bitbreakout.com.
How do I object to a specific use of my data?
Email privacy@bitbreakout.com. You can object to processing based on our legitimate interests, including the research and analytics described in section 6 of the Privacy Policy.
Who should I contact if I think my data has been leaked?
Email privacy@bitbreakout.com as soon as possible so we can investigate.
Something is wrong
I think there's a bug in my P&L - what do I do?
Contact support with the order ID, market, timestamp (UTC), and a screenshot. You can export the relevant records as CSV from the Transaction Log. We correct genuine data errors but do not reverse valid fills.
I think another player is cheating - how do I report them?
Email support@bitbreakout.com with as much detail as you can. We monitor for integrity and investigate reports.
The app is down - where do you post updates?
If the live feed is briefly degraded, the terminal shows a banner and recovers automatically. For longer issues, contact support; we will keep affected participants informed.
My account was suspended - how do I appeal?
Contact support to ask for a review. Decisions are made at our discretion under the Terms and Contest Rules, but you can request escalation.

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Last updated: 4 July 2026. Answers that touch legal or privacy topics summarise, and where noted quote, the Terms, Privacy Policy, and Contest Rules; those documents govern in case of any difference.